When you buy a new device from us you can rest assured that your device will be sent to you safely and securely. And should you have any issues we're here to help. 

As you would expect all devices come with a 1-year manufacturers warranty that covers technical faults.

When a device has been graded as pristine it means that the device is as good as new! More than likely the device has just been previously turned on and looked at before being returned. We have then tested the device via Phonecheck to ensure that not only the external components are pristine but the internal components are pristine as well! All our pristine devices are expected to have a battery health of over 95%.

All devices come with a 1-year warranty to cover technical faults, so should a fault arrive you're covered.

When a device has been graded as excellent it means that the device is pretty much flawless, you might just see there are a few marks around the charging port! We have then tested the device via Phonecheck to ensure that not only the external components are in excellent condition but the internal components are excellent as well! All our excellent devices are expected to have a battery health of over 80%.

All devices come with a 1-year warranty to cover technical faults, so should a fault arrive you're covered.

When a device has been graded as good it means that the device has some small, minor marks to the screen or the body. None of these marks stop the device from working, and chances are you probably won't even notice them! We have then tested the device via Phonecheck to ensure that not only the external components are in great condition but the internal components are as well! All our good devices are expected to have a battery health of over 80%.

All devices come with a 1-year warranty to cover technical faults, so should a fault arrive you're covered.

When a device has been graded as fair it means that the device has some more significant marks on the screen and the body. None of these marks stop the device from working, but it is visibly marked! We have then tested the device via Phonecheck to ensure that the device is in full working order. All our fair devices are expected to have a battery health of over 80% unless otherwise stated.

All devices come with a 1-year warranty to cover technical faults, so should a fault arrive you're covered.